PSPA 608 - Public Service Performance II: Management and Data Analysis:

Impact of Police Service on Resident Satisfaction

MPA Competency #1. Integrate current and preferred management practices of budgeting, human resources, information technology, statistical analysis, and performance measurement to improve organizations
MPA Competency #2. Identify strategies for improving democratic accountability in governance, including improved transparency and civic participation
MPA Competency #3. Communicate effectively both orally (public speaking) and in writing (analytical and persuasive) for a public service organization and in the public policy process.