• Effectively work with a diverse group of internal and external stakeholders.

​​

• Motivate and engage peers and stakeholders to enhance organizational capacity.

​​

• Integrate current and preferred management practices of budgeting, human resources, information technology and statistical analysis to improve organizations.

​​

• Use performance management to facilitate goal identification and execution.

​

• Apply decision-making theories to frame and solve public service problems.

​

• Effectively participate in the public policy process in a role appropriate to a professional public manager.

​​

• Conduct environmental scans and identify the windows of opportunity to influence decisions.

 

• Evaluate public service issues in terms of effectiveness, efficiency, equity and economy.

 

• Incorporate professional codes of ethics in public service decision-making to enhance integrity of public services.

 

• Communicate effectively with diverse audiences both orally (public speaking) and in writing (analytical and persuasive) for a public service organization and in the public policy process.

 

• Meaningfully engage with people holding diverse perspectives to address public service issues.

​

• Identify strategies for improving democratic accountability in governance, including improved transparency and civic participation.

 

• Develop or adapt policies, programs, goods or services to accommodate changing social demographics for the population they serve.